Here you will find all information regarding your booking and your stay, either with or without breakfast, in our pavilions at the Dietrichhof a bsunders Platzl. Should you have any further questions, please do not hesitate to contact us. We are always at your disposal and will be happy to provide you with all the information you require!
The following services are included in the price:

  • “South Tyrol Guest Pass”, (guest card of the region) www.klausencard.info

  • Bed linen, towels and tea towelsUse of the infrared cabin and the Finnish sauna in the sauna hut with relaxation room-for adults from 16 years of age 

  • Wellness bag with cuddly bathrobe, sauna towels. We kindly ask you to bring your own bathing slippers to avoid unnecessary plastic waste
  • Covered parking space
  • Sunbathing lawn with deckchairs and parasols
  • Free internet access with WLAN – from 11.00 p.m. to 6.00 a.m. we switch off the WLAN in the rooms to minimise exposure to electromagnetic radiation and promote healthy sleep
  • Baby equipment: baby cot with bed linen, high chair with table seat, children’s cutlery and crockery, Babyphone (on request)
  • Lounge/breakfast room with small library with over 40 books in German-Italian and Hungarian language
  • Children’s playground
  • Barbecue area
  • Table and bench outside, covered seating area
  • Spacious panoramaterrace
  • Hiking maps
  • Hiking poles for lend in summer
  • In winter rental of sledges
  • Bicycle and sports equipment depot
  • Electricity and heating ©
  • Final cleaning
  • Fees and taxes, with the exception of the local tax.
  • Bed linen, towels and tea towels.
  • Use of the infrared cabin and the Finnish sauna in the sauna hut with relaxation room-for adults from 16 years (once a week)

On request we also offer:

  • farm – home-made products in our farmshop
  • fresh fruit and vegetables from the farm (seasonal and depending on availability)
  • fresh herbs from our herb garden
  • bread service
  • guided tour of the farm
  • Participation in farm life
  • Time together
  • Washing and drying facilities (for a fee)
  • Pick-up service from bus stop Feldthurns – Oberschnauders, train station Brixen or Klausen (on request)
  • Seminar room (for 10-12 people, on request for a fee)

The prices are based on a minimum stay of 4 nights per pavilion and night with an occupancy of 2 persons. Short stays are also possible by arrangement. For stays of less than 4 days, we charge a surcharge.

From 01.01.2024 the local tax is €2.40 per guest and night and will be charged directly by us.
Children and young people under the age of 14 are exempt from the tax.
The income from the local tax is used for the expansion and maintenance of infrastructure and services.

All our flats are non-smoking!

Unfortunately, pets are not allowed in our flats, as all of them are suitable for allergy sufferers. We ask for your understanding.

The holiday flats can be occupied from 15:00 on the day of arrival.

Should you arrive after 19:00, please let us know.

We ask you to leave the holiday flats by 10:00 a.m. at the latest on the day of departure to enable other guests to arrive smoothly.

The flats are rented all year round.

Cancellation conditions:

We are sure that you are really looking forward to your holiday. However, should an unforeseen event put a spanner in the works, the following applies:

You can cancel free of charge up to 60 days before your arrival.
From 60 days to 30 days before arrival, we charge 50% of the agreed total price as a cancellation fee.
Within the last 30 days before arrival or in the event of early departure, the cancellation fee is 100% of the booking price.

Please note: The booking becomes binding when a deposit is paid (booking guarantee) and the booking confirmation is sent. The deposit will not be refunded in the event of cancellation. If the guest does not turn up (“no show”) or if the guest departs early, the fee for the entire booking period must be paid in full.

The remaining amount can be paid by bank transfer or on site. Only cash payments up to a total amount of €4,999.99 are accepted. We ask for your understanding that we do not accept credit and debit cards.

Bank details:

Szilvia and Reinhard Rauter
South Tyrolean Volksbank
Branch Feldthurns
IBAN: IT03 A058 5659 1200 0857 1238 404
SWIFT: BPAAIT2B008

We recommend that you take out “Roter Hahn” travel cancellation insurance. Further information can be found here.